RETURN POLICY:

FABRICS AND ITEMS MADE FROM OUR FABRICS:
We do not accept returns on any of our Fabrics (except Design Sample Swatches), for items made from our fabrics, or for Custom-Made items.

Because we want you to be completely happy with your purchases, we offer a SAMPLE SERVICE FOR MANY OF OUR FABRICS: 

COLOR SAMPLE
(approx. 2 x 4 inches):    $2/each (includes free shipping by USPS 1st Class Mail)
DESIGN SAMPLE (approx. 8 x 10 inches):  Priced separately (from $10-$20/each) (includes free shipping
USPS 1st Class Mail)

To see if samples are available for the fabric you wish to purchase, check the product page description for a link to fabric sample pages.
 

CLOTHING, DESIGN SAMPLE SWATCHES:
We accept returns only on Clothing and Design Sample Swatches.
  Returns are possible under the following conditions:
  • Items must be returned in the same condition they were sent from our shop
  • Buyer must contact us within 7 days of receipt of items you wish to return in order to receive instructions on how to return them to us (call 510-649-9143 or email us at ksilen@mac.com)
  • Buyer is responsible for costs of shipping and insurance in both directions
  • Purchases will be refunded in the same manner they were paid for (usually through PayPal); please note that it may take up to two weeks for a refund to be credited to your account once we have received the item (although this is rare -- we want you to get your money back as soon as possible!)
  • All Returns must be received within 30 days of purchase